Privacy Notice For Email Enquiries
This notice explains how UK Planning Guide uses email enquiry details for personalised planning guidance and related site improvement work.
What This Notice Covers
This notice is mainly about email enquiries sent to ukplanningguide@gmail.com for personalised planning guidance. It sits alongside the wider site trust material and keeps the enquiry use clear in plain English.
What Happens When You Email
Used to respond
We use the email address and case details you send to read the enquiry, prepare a reply and respond to your request.
Used to improve the site
Anonymised themes, repeated questions and non-identifiable patterns may be used to improve guides, tools, FAQs and site content.
Not used as marketing sign-up
Sending an enquiry does not sign you up to marketing emails.
Your enquiry details are used to respond to your request. Anonymised themes may be used to improve guides, tools, FAQs and site content. Identifiable case details are not published without permission, and sending an enquiry does not sign you up to marketing emails.
Anonymous Themes And Identifiable Details
Identifiable case details are not published as examples without permission. If you want, you may optionally agree that anonymous themes from your enquiry can help improve future guides and FAQs. This is optional and does not affect whether you receive a reply.
What This Service Is And Is Not
Important: Replies are informational personalised guidance based on the details you provide and publicly available information. They are not formal legal, architectural, surveying or council advice. Site-specific or borderline cases may still need checking with the local authority or a qualified specialist before drawings, applications or contractor spend move ahead.
If you have a privacy question about an enquiry, email ukplanningguide@gmail.com.