Case-Specific Planning Guidance By Email, In Plain English
Use this when you want a more tailored steer before paying for drawings, formal submissions or the wrong next formal step. It is built for real planning questions that depend on the details of the project, the property and the local context.
Use This Page In The Order That Makes The Service Easiest To Judge
Get A Practical Plain-English Steer On Your Specific Planning Question
If your case feels too specific for a broad guide but too early for expensive formal work, this is the light-friction next step. Send over the details by email and get a tailored steer on the likely route, what may change it locally and what to verify next.
Best for
Borderline, location-sensitive or awkwardly specific cases where a broad page is useful, but not quite enough on its own.
What the reply aims to do
Send over the facts of the project and get a practical plain-English steer on the likely planning route, what may change the answer locally and what to verify next.
What to include
Property type, council area, location, the change you want to make, approximate dimensions, relevant heritage or flat-related details, previous additions and the main concern.
Important: Replies are informational personalised guidance based on the details you provide and publicly available information. They are not formal legal, architectural, surveying or council advice. Site-specific or borderline cases may still need checking with the local authority or a qualified specialist before drawings, applications or contractor spend move ahead.
Your enquiry details are used to respond to your request. Anonymised themes may be used to improve guides, tools, FAQs and site content. Identifiable case details are not published without permission, and sending an enquiry does not sign you up to marketing emails. Privacy notice.
Useful When The Real Question Is Specific, Borderline Or Locally Sensitive
Useful for homeowners
Helpful when you want to understand the likely route for an extension, loft, outbuilding, frontage change or other domestic project before the costlier stages begin.
Useful for awkward edge cases
Especially useful where previous additions, listed status, conservation-area context, flats, maisonettes, or local sensitivities may change the broad answer.
Useful before you spend more
Best used as a practical early steer so you can decide whether the next move is more reading, a certificate, a council check, a redesign or formal specialist input.
The Email Checklist That Usually Gets The Clearest Reply
Keep it concise, but include enough detail to show what the project is, where it is and why the route may not be straightforward.
Useful details to include
- Property type.
- Council or local authority area.
- Town or location.
- What you want to build or change.
- Approximate size, height and position.
- Whether the property is listed, in a conservation area, or is a flat or maisonette if relevant.
- Any previous extensions or outbuildings that may already affect the answer.
- The main thing you are worried about.
Suggested email format
Paste this into your email and fill in the blanks:
A Practical Reply That Helps You Spend Money In The Right Order
Likely route
A plain-English steer on the likely planning route, including where the answer still looks routine and where it starts to tighten.
What may change it locally
The local designations, authority context or property details most likely to move the answer away from the broad national baseline.
Best next steps
The main tripwires to verify next, the checks worth doing before you pay for more work, and when formal confirmation starts to look worthwhile.
What This Can And Cannot Do
What it can do well
- Review the details you send and give a case-specific plain-English steer.
- Highlight the likely planning route and the local or site details most likely to change it.
- Help you decide what to verify next before you spend more money.
What it cannot do
- Confirm a planning outcome or guarantee that permission is or is not required.
- Replace formal legal, architectural, surveying or council input.
- Override local authority records, property history or site-specific facts that still need formal checking.
When formal verification is worth it
- The proposal is close to a limit.
- The site is listed, in a conservation area or may be affected by Article 4.
- The financial or timing consequences of getting the route wrong are meaningful.
Important: Replies are informational personalised guidance based on the details you provide and publicly available information. They are not formal legal, architectural, surveying or council advice. Site-specific or borderline cases may still need checking with the local authority or a qualified specialist before drawings, applications or contractor spend move ahead.
Situations Where Email Guidance Should Lead To A Stronger Formal Check
Close to a threshold
If the route only works because a measurement, height, volume or siting point stays inside a tight limit, measured drawings and formal confirmation are usually worth it.
Heritage or special controls
If listed-building issues, conservation-area context, Article 4 coverage or similar controls may be doing most of the work, the safest route is to verify the exact property position rather than assume.
Meaningful cost risk
If getting the route wrong would create wasted fees, a redesign, delays or a poor submission strategy, treat that as the point to step up into formal checking.
How Enquiries Are Used
Used to reply
Your email and enquiry details are used to read the case, frame the reply and send a response to you.
Used to improve the site
Anonymised themes and repeated question patterns may be used to improve guides, tools, FAQs and site content over time.
What is not done
Identifiable case details are not published as examples without permission, and sending an enquiry does not sign you up to marketing emails.
Your enquiry details are used to respond to your request. Anonymised themes may be used to improve guides, tools, FAQs and site content. Identifiable case details are not published without permission, and sending an enquiry does not sign you up to marketing emails.
What People Usually Want To Know Before They Email
Is this formal advice?
No. It is informational personalised guidance based on the details you provide and publicly available information, not formal legal, architectural, surveying or council advice.
Can you tell me if I definitely need permission?
No one should promise that from a short email alone. The aim is to give a practical steer on the likely route, the local or property details most likely to change it, and the next checks worth making.
What details should I include?
Send the property type, local authority area, town or location, what you want to build or change, the approximate size or position, any heritage or flat-related constraints, previous additions, and the main thing worrying you.
Will you review my specific case?
Yes, in the sense that the reply is shaped around the details you send. That makes it more tailored than a broad guide, while still staying informational rather than formal advice.
What happens to my email and details?
They are used to respond to the enquiry. Anonymous themes may help improve the site, but identifiable case details are not published without permission and you are not added to marketing emails.
Ready To Email The Details?
Use the checklist below, keep the message concise, and send enough detail to show why your case may not fit a broad one-size-fits-all answer.
Best for
Borderline, location-sensitive or awkwardly specific cases where a broad page is useful, but not quite enough on its own.
What the reply aims to do
Send over the facts of the project and get a practical plain-English steer on the likely planning route, what may change the answer locally and what to verify next.
What to include
Property type, council area, location, the change you want to make, approximate dimensions, relevant heritage or flat-related details, previous additions and the main concern.
Important: Replies are informational personalised guidance based on the details you provide and publicly available information. They are not formal legal, architectural, surveying or council advice. Site-specific or borderline cases may still need checking with the local authority or a qualified specialist before drawings, applications or contractor spend move ahead.
Your enquiry details are used to respond to your request. Anonymised themes may be used to improve guides, tools, FAQs and site content. Identifiable case details are not published without permission, and sending an enquiry does not sign you up to marketing emails. Privacy notice.